All customer information is strictly confidential. herzfeldsbeautysupply.com does not sell, share, rent or otherwise make available any personal data submitted by visitors to our site to any third parties. Any personal information that you send us is strictly confidential. This information is understood by us to mean your name, address, telephone/fax number, credit card number and e-mail address. We use your information for such purposes as: Send you order status messages or other correspondence. Send you e-mail press releases or notification. Delivering goods or prizes. Shop the sales from home or work at your convenience. Don't forget, we're open for you 24 hours a day, 7 days a week. Thanks for stopping by and enjoy!


We make every effort to ship your order out to you as quickly as possible. Most orders will ship within 24 hours with exception of weekends and holidays. We do not ship or process orders on Saturday, Sunday or holidays but will process it on the next business day.With thousands of items in stock there may be times when we are out of stock on an item, or that item maybe on back order. We will do our best to get your order complete or get that item as soon as possible. We provide fast, efficient shipping. If for any reason we can not send out your order we will notify you.  All orders are shipped through UPS or FED-X..  Shipping charges are added to all orders. We ship in the U.S. {48 states} only. We only accept credit cards from the named user on the card.  Texas, Oklahoma, Kansas and New Mexico residents required to pay taxes. No minimum order is required.


Herzfeld's Beauty Supply offers you our 100% satisfaction GUARANTEE. Please contact us within 7 days of receipt for a full refund of the item you have purchased ! We will gladly accept all returns if contacted within the 7 day window period.The original shipping and handling charges will not be credited back to your charge card unless WE have made a mistake in sending the wrong item to you, or the item is defected in some way. All return requests must be accompanied by a written explanation of the reason for return.  Please send to Herzfeld's Beauty Supply 812 W.10th Amarillo, Texas 79101. Shipping cost will not be refunded. We cannot accept returns of  Hair Brushes,Hair Accessories,Hair Brush Irons, Make-up, Hair Color Products,Hair Processing Products, Used Clippers, Clipper blades or Shears. Shipping costs will not be refunded. If a package is returned to us without prior authorization it can be refused or only partially credited and subject to a restocking fee.

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Give us a call at 1-800-777-5608.